CityCare’s Integrated Respiratory and Oxygen Service (IROS) is celebrating after receiving accreditation from the Royal College of Physicians.
It is one of only 18 respiratory services nationally to receive the accreditation.
The Royal College of Physicians’ Accreditation Unit manages a range of programmes, to improve the quality and safety of services and the experience of patients.
The Pulmonary Rehabilitation Services accreditation programme works with services across the UK to improve the quality of patient care and ensure they deliver to national quality standards.
Accreditation is awarded to services demonstrating they meet best-practice in areas, including:
- Leadership strategy and management
- IT systems
- Patient experience and person-centre treatment and care
- Quality and safety
- Improvement, innovation, and transformation.
The assessment report says the team should be congratulated on their hard work to provide evidence and embed the standards into their service.
Accreditation for CityCare means patients can have increased confidence in the service and that they will receive consistently high-quality care.
CityCare Clinical Services Team Manager for the Integrated Respiratory and Home Oxygen Service, Victoria Chow, said: “This is fantastic news and recognises the hard work and dedication from colleagues across the team.
“Most importantly it is good news for the people we care for as they can be sure they are receiving care from a team that has some of the highest standards in the country.”
Congratulating the team, CityCare Director of Operations Helen Woodiwiss said: “I want to thank everyone for their hard work and dedication to our patients. I know they worked so hard following an initial assessment, acting on a number of recommendations from the assessment team.
“Our patients and their families can now be reassured they are receiving high-quality care based on their individual needs and that the team is always looking for ways to further improve the service they deliver.”
Specialist nurses, physiotherapists, community support teams and administrators work alongside other community services, social care and voluntary organisations, to care for patients with respiratory conditions, such as chronic obstructive pulmonary disease, asthma and bronchiectasis or pulmonary fibrosis.
They monitor and manage patients to prevent further respiratory deterioration and complications. They also provide education and support in the community, aiming to prevent admission to hospital and a reduction in the length of any hospital stays.
Date published: 14 October 2024
